Yes! We can make arrangements with you for you to post keys to our head office, and once the property is fully cleared, we can post the keys back to you by special delivery.
Alternatively, we can collect keys from a trusted place, such as a neighbour, an estate agents, solicitor etc.
We can also email photographs of the property to you once it has been cleared, for your peace of mind.
ey will issue you an invoice for your records.
We usually only require 24 hours notice! Sometimes circumstances change during busy periods, but we always try to accommodate a date the best we can.
There is no need to pack anything for our House Clearance Specialists arriving, the team can clear all cupboards, drawers, lofts etc, it is better for us to pack everything ourselves, so that we can sort out what can be donated, and what can be recycled.
No! Our team can collect keys from an estate agent, solicitor, neighbour, family member etc, alternatively, you can post the keys to our head office prior to the clearance, and we can post them back once the house has been cleared.
If the team come across any valuable items or important paperwork, they can call or email you throughout the day to let you know, and can send photographs, they can leave such items in the property for you to collect, or can post them to you.
Once the property is clear, the team can send photographs to you of the empty property, along with a copy of an invoice.
Payment can be made via bank transfer, or head office can give you a call to take payment over the phone.
The keys can be returned to a specified place, or posted back to you once the house is clear.
We operate 7 days a week. Some jobs take longer than others depending on contents and property size.
Our teams turn up at 9am on the day of the appointment, and will work right through until the job is complete, however, if the clearance carries on to another day, the team will work until the commercial recycling centres closing time, and return the following day at 9am.
The only things we can’t remove from a property is tins of paint, rubble, and bricks.
Unlike most house clearance companies who use smaller transit type luton vans, we use the biggest luton lo-loader vans on the market.
Yes! Sometimes our customers don’t live in the UK, under these circumstances we can collect keys from a solicitor, estate agent, neighbour, family member etc.
Or… If you have the keys to the property, you can post them to our head office, and once the team have finished the clearance we can post them back to you 1st class special delivery, or drop them off at a nearby safe place upon your request.
Once the team have finished the clearance, they will take photographs of the property (once empty), and email them to you.
If the team find valuable items, such as jewellery, family photographs, personal documents, antiques etc, we can send you photographs of the items, and arrange to post them to you.
We will also email you an invoice for your records, this can be paid via bank transfer, or alternatively someone from our head office can call you to take payment over the phone, whichever suits you best.